Frequently Asked Questions
ITSU product's warranty is 1-2 years, depends on the products you purchase, the product warranty is stated in each product warranty card.
Average our delivery time 7-14 days from date of purchase within Jakarta, Bogor, Depok, Tangerang, and Bekasi (Jabodetabek). Outside Jabodetabek may take longer times, and we will inform you further for the delivery time after your purchase. You can contact customer care: 021 -- 69831123 to check your purchased product delivery status.
You can report online via contact us, or call our customer care 021-69831123 (Monday - Friday, 09/00 - 05.00 pm), or visit our ITSU store.